Frequently asked questions

We have compiled the most frequently asked questions from our customers and answered them for you

Questions you are curious about

We have answered frequently asked questions

Jemand überreicht einem Kundem die Autoschlüssel, was einen erfolgreichen Abschluss des Verkaufs symbolisiert.

Our car purchase process is simple and straightforward. Firstly, you enter a few details about your vehicle online. You will then receive a preliminary valuation. If you agree, we will arrange an appointment for an on-site vehicle valuation or collection. After checking the vehicle and confirming its condition, we will make you a final offer. If you agree, payment will be made either in cash or by bank transfer, depending on your preference.

Yes, we buy vehicles in various conditions. Our service includes both new and used cars, damaged vehicles, cars involved in accidents and cars that are no longer roadworthy. We endeavour to accept a wide range of vehicles.

The value of your vehicle is determined based on several factors, including the make, model, age, mileage and condition of the vehicle. We use a proven valuation method to ensure you receive a fair offer.

No, there are no hidden costs or fees associated with our car buying process. The collection and vehicle valuation are usually free of charge.

To finalise the sale, we usually need the vehicle registration certificate (registration certificate part II), your identity card or passport, as well as all relevant service and maintenance documents that you have.

Payment is made in cash or by bank transfer, depending on your preference. Payment is normally made immediately after completion of the sales process.

The sales process can take between one day and several days, depending on the location and agreement. However, we endeavour to process the sale as quickly as possible.

Yes, we can buy your car even if you still have a financing or leasing contract. In this case, we will clarify the details of the repayment of the outstanding amount.

Yes, we also buy cars without a valid inspection or MOT test. However, we do not take responsibility for the necessary repairs or inspections after the sale.

Yes, we offer the option of a personal vehicle valuation on site. You can make an appointment for an expert to assess your vehicle.

Of course, we have many satisfied customers. We would be happy to provide you with references or customer reviews so that you can convince yourself of our reliability.

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